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Deputy Service Manager for the Financial Support Line – Eastbourne office

This project is funded by the National Lottery Community Fund  
Please note that this post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 

This role leads on the delivery of our successful Financial Support Line (FSL) for victim-survivors of domestic abuse and is part of our Centre of Excellence for Debt and Economic Abuse Service (CEDEAS).

The Financial Support Line provides one-off support and guidance to victims of domestic and economic abuse who are struggling to manage their money. It provides a safe space for the victim-survivor to discuss their financial situation and allow them to prioritise issues and move forward with economic safety.   You will be leading the team delivering this service,  providing line management support and direction.  You will work with the Service Manager to develop the service, and will lead on training for our external stakeholders on use of the Economic Abuse Evidence Form and associated issues.

Location: Eastbourne, East Sussex (Hybrid: home/office options) 

Hours: 21 hours pw

Salary: £37,938 to £39,513 gross pa prorata22,762 to £23,707 actual for 21 hours) 

Contract: Fixed term to 31st March 2028 

Closing date for applications: 10am Monday 17th March 2025

Interviews:  Wednesday 19th March 2025

More information available here: Deputy Service Manager

To apply either complete the following 2 part application form: Application-Form-part-1-DSM 2.25 and Application-Form-part-2 – DSM 2.25 or email your CV with a supporting statement which shows how you feel you meet the person specification.  Please send to [email protected]

If you would like to talk about the role, or receive the application in another format, please contact Lindsay by email or call 01323 635999.

Please help us improve our equality, inclusion and diversity aims by also completing this short survey. Thank you. 

Money Advice Plus aims to be an equal opportunities employer

 

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Administrator and Casework Assistant for the Financial Support Line and Casework Service – Eastbourne office

This project is funded by the National Lottery Community Fund  
Please note that this post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 

This role supports the delivery of our successful Financial Support Line (FSL) and Casework Service for victim-survivors of domestic abuse and is part of our Centre of Excellence for Debt and Economic Abuse Service (CEDEAS).

The Administrator and Casework Assistant is crucial to the operation of this service. You will be a welcoming voice and initial point of contact for clients and referrers, providing information about our services, taking relevant details about their situation, booking and managing appointments, and walking clients through our data protection procedures. You will provide vital support to the casework team by helping to progress clients’ cases through to a sustainable outcome. 

Location: Eastbourne office based

Hours: 35 hours pw

Salary: £25,183 rising to £25,992 gross pa

Contract: Fixed term to 31st March 2028 

Closing date for applications: midday Wednesday 26th February 2025

Interviews:  Monday 3rd March 2025

More information available here: Feb 2025 MAP FSL Administrator and Casework Assistant JD

To apply either complete the following 2 part application form: Application-Form-part-1-CWA 2.25 and Application-Form-part-2 – CWA 2.25,  or email your CV with a supporting statement which shows how you feel you meet the person specification.  Please send to [email protected]

If you would like to talk about the role, or receive the application in another format, please contact Lindsay by email or call 01323 635999.

Please help us improve our equality, inclusion and diversity aims by also completing this short survey. Thank you. 

Money Advice Plus aims to be an equal opportunities employer

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